Important Information

paynovat We can potentially supply Radio Aids (and certain wireless accessories) free of VAT to UK residents if certain conditions are met.

If you are resident outside the UK you MUST contact us in the first instance so we can advise you of tax rules.

If the equipment is to be for personal use only (with no business element) and you can confirm this before shipment by completing the VAT Declaration we can zero rate the products supplied.

We MUST have the VAT Declaration completed before we ship with zero rating. Prices quoted on our website (where this concession is possible) are listed exclusive and inclusive of VAT.

If you cannot supply the VAT Declaration we must add VAT (currently 20%) to the purchase price. (If a parent or legal guardian of a minor you must supply their full name).

For more information of the VAT Relief concession on the HMRC website click here. Eligibility for zero rate VAT as a UK resident is dependent on these factors;

  • As a hearing impaired person the disability has a long-term and substantial adverse effect upon ability to carry out everyday activities
  • The goods are for domestic or personal use – ‘domestic or personal’ use means that the supply must be made available specifically for the use of an eligible individual. (Excluded from the terms ‘domestic’ or ‘personal’, and not eligible for VAT relief include goods and services used for business purposes for instance.
  • The goods and services are eligible to be supplied at the zero rate – please note Radio Aids / wireless accessories and NOT the supply of hearing aids are included in this rule.

As a supplier we MUST have confirmed proof from you that you are eligible for this concession.

If you feel you are eligible for this concession please complete the fields below and click ‘Submit’.

VAT Declaration

Eligibility Declaration By Disabled Person For Zero Rated VAT Supply. Please note there are penalties for making false declarations!

If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people or contact the HMRC National Advice Service on 0300 200 3700 before completing the declaration.

N.B. This form collects your name, postcode and email address for the purpose of generating a VAT Declaration. Please check out our Privacy Policy to see how we protect and manage your details.

Having trouble with the VAT Declaration?

If for any reason you are having trouble with the form above you can download a form – click here to print off and complete a VAT Declaration – you can then scan and email the completed form to us or even pop it in the post.

The form above is very quick and easy though, it takes less than a minute!

N.B. If you select payment of the lower Zero Rated price on a potentially eligible product and do not supply us with the required declaration your order WILL be delayed until we either receive the declaration or balance of funds.

Once we have confirmation of your eligibility for this concession we will store your declaration on file for future potential VAT inspection.

If you are unsure or need clarification please email us.