About Us2017-12-16T21:51:33+00:00

Hello, my name is Paul Minikin. I am the owner of FM Hearing Systems (part of the Digital Hearing Care group of companies) and a practising hearing aid audiologist. With my dedicated team we run a very busy company and are active in a number of key hearing related areas.

I’m very passionate particularly about a technology that is close to my heart, generically known as radio aids. This technology adds an extra layer of quality to what hearing aids alone can provide.

It’s not as widely known about or supplied in the UK as we believe it should be, and it’s our mission to spread the word about ‘The Best Kept Secret in Audiology’.

My colleague Gill to the right as my deputy is very experienced in technical matters and is very involved in arranging our UK wide team of trainers we employ to deliver technical training of Phonak Roger equipment when it is required by the customer.

Gill has been involved with the business from the very early days and has at one point or another been involved in every aspect of the supply of the equipment we offer. Gill has a particular interest in cochlear implants and BAHA (Bone Anchored Hearing Aids).

Gill has a wealth of experience, having previously worked in the nursing profession, and also for a number of years being employed as a workplace assessor enabling people with disabilities achieve their full potential, and specialising particularly in helping people with hearing loss.

Ably assisting me in the office is my colleague Shaun to the left, who undertakes a lot of the back office functions to make sure our very busy company runs smoothly at all times.

Shaun has a background in credit control and financial management, and is also involved in various aspects of business development.

If you phone or email the office you will often deal with Shaun, particularly for pricing and general advice.

To the right are Emma and Julie who are involved in the fulfilment of orders and dealing with enquiries.

It takes a high level of detail to make sure the equipment we ship is sent out of the door accurately with a minimum of mistakes, and Emma and Julie do a great job of maintaining accuracy at all times.

Our high quality team of trainers are scattered around the UK, we often supply workplace training for the equipment we supply and we can supply a trainer for any part of mainland UK if required – just ask for details!

And…. here we all are at a company get together (Christmas 2017).

Please do browse around our website, check out some of our Case Histories to find out what our clients think about us.

If you don’t quite understand what it’s all about have a read of our page Need Help Choosing.

If you want advice we have a handy Product Guidance Questionnaire.

If you complete that and submit the answers we’ll get back to you very quickly with an appropriate mix of products and pricing suitable for your needs.